Co-op: Customer Adaptation (Spring 2020)

About Us:
Dedicated to quality, reliability, and total customer satisfaction, Mack Trucks, Inc. has provided its customers with innovative transportation solutions for more than a century. Mack Trucks, a member of The Volvo Group, is one of North America's largest producers of heavy-duty trucks. Part of Volvo’s Group Trucks Operations (GTO), the Macungie facility is one of 50 plants globally dedicated to the manufacturing of trucks. MACK® vehicles are sold and serviced in more than 45 countries worldwide. Mack manufacturing locations are certified to the internationally recognized ISO 14001 standard for environmental management systems. Mack is also a proud sponsor of Share the Road, an American Trucking Associations' public information campaign aimed at enhancing the safety of our nation's roadways.
Location:
Mack Trucks Customer Center
7000 Alburtis Road
Macungie, PA 18062
Purpose/Description:
The purpose of this co-op is to allow the students to prepare for their future by applying what was learned during coursework (theory, skill development, professionalism) to the working world. Students will be provided extensive hands-on experience in their field of study. The co-op will work on important and innovative projects alongside our experienced staff in the area of data management and data analytics.
Core Responsibilities:
  • Provide technical support to engineers and managers for developing data analysis and data management solutions to improve the operations of the department in providing timely and efficient customer adaptation solutions
  • Ensure accurate and timely data analysis and reporting
  • Supports critical day to day data analysis and evaluations
  • Identifies and follows up on opportunities to improve systems, processes, and measurements for enhancing operational performance
  • Compiles data used to measure and monitor group or department performance
Critical Competencies:
  • Attention to Detail: Monitoring adherence to standards and actively checking for accuracy of data received or generated before passing it on
  • Communication: Listening effectively, transmitting information accurately and understandably, and actively seeking feedback non-defensively
  • Dependability/Reliability: Following through on commitments, producing timely work to required -- or higher -- standards, pitching in to get the job done
  • Flexibility: Performing a wide range of tasks, responding to changes in direction and priorities, and accepting new challenges, responsibilities, and assignments
  • Self-starter; works independently; takes initiative.
  • Excellent computer skills; proficient in Microsoft Office applications
  • Thrives in a team-based environment

Minimum Education and Experience:
  • Applicant must be currently enrolled and pursuing a Mechanical Engineering, Electrical Engineering, Computer Science degree, or related field, at an accredited school and have completed 30 semester hours of undergraduate studies prior to the start of the co-op.
  • Co-op positions require the student to be enrolled in an off-campus course in which they receive course credit or academic transcript notation from the university/college for their co-op period.
  • Co-ops are required to work 40 hours per week and are NOT enrolled in academic courses during their co-op period.
  • Applicants must have a minimum cumulative grade point average of 3.0.
  • Prefer a motivated Junior or Senior in good academic standing

회사 소개

The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus and Volvo Penta.

Volvo Group Trucks Operations encompasses all production of the Group’s engines and transmissions, as well as all production of Volvo, Renault and Mack trucks. The organization is responsible for spare parts supplies to the Group's customers as well as for designing, operating and optimizing logistics and supply chain for all brands, production facilities and distribution centers where the Volvo Group operates. In Volvo Group Trucks Operations you will be part of a diverse team of highly skilled professionals who work with passion, trust and embrace change to stay ahead. We make our customers win.

Volvo Group North America is an Equal Opportunity Employer
E.O.E./M/F/Disability/Veteran
We Participate in E-verify

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